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Magazine & Journal Articles
Given the amount of time that environmental services technicians spend with the patients they serve on a daily basis, the utilization of a facility-wide TeamSTEPPS® program can actively engage staff members across all disciplines with the overarching goal of improving quality and safety, the patient experience, and also reducing associated health care costs.
Advisory
As a follow-up to a health update entitled HAN 00382 and distributed by Centers for Disease Control and Prevention (CDC) on September 11, 2015, the CDC and U.S. Food and Drug Administration (FDA) are providing this update to rescind the following recommendation.
Magazine & Journal Articles
Trial and error are hard-knock teachers, and no way to learn a profession. Even “old dog” managers who may be used to learning the hard way can work to stay ahead of the ever-changing intricacies and innovations of their complex profession.
Magazine & Journal Articles
Environmental services staff provide an essential patient service that should not be overlooked, but is most often not recognized or acknowledged, and usually discounted.
Magazine & Journal Articles
Larry Ingram answers questions about the Certified Health Care Environmental Services Professional (CHESP) certification process.
We live and work in a world that is moving faster, with demands that seem to pile quicker than our ability to meet them. So what do you do? How do you prioritize your task list? How do you decide on what to have your team focus? Floor-savvy environmental service leaders are finding ways to save one to two hours of downtown per room every year.
Magazine & Journal Articles
The best culture in a health care organization is a “connection culture.” “Connection” is defined as a bond based on shared identity, empathy, and understanding that moves individuals toward group-centered membership.
Magazine & Journal Articles
Workloading has a profound positive impact on everyone including the client, frontline staff, middle management, financial overseers, and organization as a whole. Of course, the opposite also is true. If environmental services workloading is not managed appropriately, the negative impact will affect everyone in your organization as well as your clients, and the outcome will be costly in terms of both dollars and reputation.
Magazine & Journal Articles
Sue Minnar answers questions about the Certified Health Care Environmental Services Professional (CHESP) certification process.
Magazine & Journal Articles
As more and more research unfolds regarding preventing hospital-acquired infections (HAIs), it is very apparent that cleanliness is as critical to a hospital’s successful operation as any clinical function that takes place within the health care institution.
Magazine & Journal Articles
The new CHEST program is anticipated to change perceptions from ‘housekeepers’ sweeping and mopping floors to competent health care environmental services technicians who are able to provide a safe environment reducing the risks of health-care-associated infections (HAIs) and improving the patient experience.
Magazine & Journal Articles
According to the U.S. Centers for Disease Control and Prevention (CDC), it is estimated that one out of every 25 hospitalized patients will contract a health-care-associated infection (HAI). Each year HAIs are a documented source of increased mortality and morbidity, significant costs for care delivery, and have a negative impact on the patient experience.
Advisory
Two very important updates regarding CRE and Shigella sonnei outbreak investigations.
Magazine & Journal Articles
Nazar Masry answers questions about the Certified Health Care Environmental Services Professional (CHESP) certification process.
Magazine & Journal Articles
Those who are determined and who work hard often spend a lot of time and effort to learn new skills and maintain their existing ones. They display the most current knowledge of new technology and ideas. Having employees who will improve themselves over and above the company-sponsored training is critical to an organization wanting to innovate and improve.
Magazine & Journal Articles
Colby C. Morris shares best practices for education, training, and keeping staff engaged in those activities.
Magazine & Journal Articles
Greg May, BA, CHESP highlights upcoming AHE programs and events.
Magazine & Journal Articles
Same old, same old, over and over again. Environmental services leaders are required to train their staff on cleaning procedures, safety topics, and human resources policies. Teaching the same topics year after year gets flat out boring—even for the leaders! Here are some ideas used at Wheaton Franciscan Healthcare in Milwaukee, Wisconsin, to brighten up the training and get the staff engaged and involved.
Magazine & Journal Articles
EXPLORE magazine spoke with Sandra Rials, MS, AHE director of Education about ENGAGE, AHE’s education platform.
Magazine & Journal Articles
AHE is proud to announce a certification program for environmental services technicians or frontline staff. The program will officially launch as Certified Healthcare Environmental Services Technician™ or CHEST, with an overarching goal to improve outcomes—for the patient, department, facility, and the community.