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Communication in a Crisis: Staying Timely and Transparent
Communication challenges during a crisis are not new to health care in the United States. In fact, over the last 100 years, disasters, including pandemics, served to highlight the vital role of communication to help staff understand, engage and rise to the challenges needed to provide care to our communities.
Building Resilience During a Crisis: Strategies for Nurse Leaders
In 2020, identified as the Year of the Nurse and Midwife (a celebration of Florence Nightingale’s 200th birthday), it seems almost surreal that we would be faced with a pandemic of the novel coronavirus. Nurses, as in the time of Florence Nightingale, provide a pivotal role in infection prevention, infection control, isolation, containment and public health.
Shared Mental Model | AHA TeamSTEPPS Video Toolkit
Cultivate awareness and synergy with your coordinated successful team to guarantee safety of patients with this Project Firstline program.
Wear A Mask Campaign
This campaign aims to offer resources on proper mask-wearing and care practices in addition to advice from health leaders to better equip our nation with the information they need to keep themselves, their family, and their communities safe.
Handoff | AHA TeamSTEPPS Video Toolkit
Use a Handoff tool for optimal patient transitions of care, effectively transfer responsibility & accountability with this Project Firstline program.
SBAR | AHA TeamSTEPPS Video Toolkit
Get your point across quickly using the SBAR framework to help communicate quickly & concisely in any setting with this Project Firstline program.
Closed-Loop Communication | AHA TeamSTEPPS Video Toolkit
Close the loop to prevent miscommunication and missteps; call out, check back and verify to close the loop with this Project Firstline program.
Brief | AHA TeamSTEPPS Video Toolkit
Prepare for success with a Brief to assign roles, establish expectations, and anticipate outcomes with this Project Firstline program.
Huddle | AHA TeamSTEPPS Video Toolkit
Save time & pivot quickly with a Huddle; regroup, reassess & plan for success, deal with changes with this Project Firstline program.
Debrief | AHA TeamSTEPPS Video Toolkit
Reflect as a team with a Debrief to discuss what went well, what could improve & what to do differently with this Project Firstline program.