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AHA Associate Podcast Series, Ep. 98 | Surgical Directions

In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Stephen Lovern at Carilion Clinic and Barbara McClenathan and Joan Cox at Surgical Directions. Join us for an inside look at how smart processes and a strong culture of teamwork transform surgical services. We’ll uncover the secrets to building a high-performing perioperative infrastructure that elevates quality, ensures safety and delivers operational excellence.
Audio/Podcasts, Innovation, Operations Data, Patient care and Information, Workforce, Care Delivery, Care Delivery Transformation, Nurses, Ambulatory Surgical Center (ASC), Financial Management, Supply chain management

AHA Associate Podcast Series, Ep. 96 | Ailevate

In this episode, Kathleen Wessel, vice president of business management and operations at the of the American Hospital Association is joined by Amy Chivavibul, AI researcher at Ailevate. They’ll unpack how Agentic AI is moving beyond automation to become a strategic partner in care delivery and operations. Discover how hospitals are harnessing AI to solve staffing challenges, streamline operations, and improve patient care outcomes — while keeping human expertise at the center.
Audio/Podcasts, Innovation, Staffing Ratios, Operations Data, Artificial Intelligence (AI), Patient care and Information, Workforce, Care Delivery, Care Delivery Transformation, Nurses