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Shared Mental Model | AHA TeamSTEPPS Video Toolkit

Cultivate awareness and synergy with your coordinated successful team to guarantee safety of patients with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Handoff | AHA TeamSTEPPS Video Toolkit

Use a Handoff tool for optimal patient transitions of care, effectively transfer responsibility & accountability with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

SBAR | AHA TeamSTEPPS Video Toolkit

Get your point across quickly using the SBAR framework to help communicate quickly & concisely in any setting with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Closed-Loop Communication | AHA TeamSTEPPS Video Toolkit

Close the loop to prevent miscommunication and missteps; call out, check back and verify to close the loop with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Brief | AHA TeamSTEPPS Video Toolkit

Prepare for success with a Brief to assign roles, establish expectations, and anticipate outcomes with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Huddle | AHA TeamSTEPPS Video Toolkit

Save time & pivot quickly with a Huddle; regroup, reassess & plan for success, deal with changes with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Debrief | AHA TeamSTEPPS Video Toolkit

Reflect as a team with a Debrief to discuss what went well, what could improve & what to do differently with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

CUS | AHA TeamSTEPPS Video Toolkit

Use the CUS tool to speak up with confidence, feel empowered to point out a problem or a conflict with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

DESC | AHA TeamSTEPPS Video Toolkit

Prepare for tough conversations with the DESC framework, navigate conflict that promotes a healthy environment with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems