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AHA Associate Podcast Series, Ep. 98 | Surgical Directions
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Stephen Lovern at Carilion Clinic and Barbara McClenathan and Joan Cox at Surgical Directions. Join us for an inside look at how smart processes and a strong culture of teamwork transform surgical services. We’ll uncover the secrets to building a high-performing perioperative infrastructure that elevates quality, ensures safety and delivers operational excellence.
AHA Associate Podcast Series, Ep. 96 | Ailevate
In this episode, Kathleen Wessel, vice president of business management and operations at the of the American Hospital Association is joined by Amy Chivavibul, AI researcher at Ailevate. They’ll unpack how Agentic AI is moving beyond automation to become a strategic partner in care delivery and operations. Discover how hospitals are harnessing AI to solve staffing challenges, streamline operations, and improve patient care outcomes — while keeping human expertise at the center.
AHA Associate Podcast Series, Ep. 95 | Doctor Podcasting
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Bill Klaproth, director of marketing and production at DoctorPodcasting. Together they’ll explore how hospitals are using podcasts to boost brand visibility, educate patients, and support strategic goals. Also, learn how one interview can be repurposed into a full suite of marketing content — maximizing reach without straining resources. As media habits shift toward on-demand audio, podcasting helps hospitals connect with communities and showcase physician expertise more effectively.
Associate Podcast Series - Ep. 92 | CorroHealth
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Jerilyn Morrissey, chief medical officer at CorroHealth. Together, they’ll break down the growing complexity of denial management into clear, actionable strategies—revealing how it’s more than a billing issue, and how it can unlock clinical, financial, and operational alignment for you and your team.
AHA Associate Podcast Series, Ep. 97 | IMO Health
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Steven H. Rube, MD, FAMIA, chief medical officer at IMO Health as they explore how AI can enhance documentation and data quality, ease clinician burden while preserving intent, and deliver responsible, transparent care at the point of service.
Exclusive AHA Insights for our Partners in the Business Community
This is exclusive Insider content for AHA Associate Program Organizations. Thought leadership materials about workforce, cybersecurity, rural health.
AHA Associate Podcast Series, Ep. 94 | Tegria
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Meg Johnson, director, care operations at Tegria and Robbie Bullough, senior director of consulting at KLAS Research. Join them as they discuss why structured change management is essential for turning tech investments into real transformation. Learn how aligning people, processes, and leadership from day one drives adoption, protects ROI and improves patient outcomes.
Associate Podcast Series - Ep. 93 | Unite Us
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Katie Keating, vice president of solutions engineering at Unite Us. Join us as we explore how hospitals are addressing drivers of health such as housing, food, and transportation by embedding community referrals into EHRs and care systems. This enables care teams to respond to non-medical needs within clinical workflows using scalable, privacy-conscious integrations like SMART on FHIR and APIs.
Associate Podcast Series - Ep. 91 | Unitek Learning
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Tom McNamara, chief transformation officer at Unitek Learning. Together they'll explore how hospitals and health systems can take a data-driven approach to workforce sustainability. In addition, Tom shares actionable strategies for retaining nursing students, measuring the ROI of training programs, and leveraging key workforce metrics in collaboration with HR teams.
Associate Podcast Series - Ep. 90 | Neuroflow
In this episode, Rebecca Chickey, Senior Director Behavioral Health at the American Hospital Association, is joined by Michael Lipp, CMO at NeuroFlow. Together they'll explore a "winning formula" for integrating behavioral and physical health. You’ll hear insights on how to balance clinical priorities, navigate administrative hurdles, and align with business goals — all while driving meaningful outcomes.