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AHA Associate Podcast Series, Ep. 98 | Surgical Directions
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Stephen Lovern at Carilion Clinic and Barbara McClenathan and Joan Cox at Surgical Directions. Join us for an inside look at how smart processes and a strong culture of teamwork transform surgical services. We’ll uncover the secrets to building a high-performing perioperative infrastructure that elevates quality, ensures safety and delivers operational excellence.
AHA Associate Podcast Series, Ep. 96 | Ailevate
In this episode, Kathleen Wessel, vice president of business management and operations at the of the American Hospital Association is joined by Amy Chivavibul, AI researcher at Ailevate. They’ll unpack how Agentic AI is moving beyond automation to become a strategic partner in care delivery and operations. Discover how hospitals are harnessing AI to solve staffing challenges, streamline operations, and improve patient care outcomes — while keeping human expertise at the center.
AHA Associate Podcast Series, Ep. 95 | Doctor Podcasting
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Bill Klaproth, director of marketing and production at DoctorPodcasting. Together they’ll explore how hospitals are using podcasts to boost brand visibility, educate patients, and support strategic goals. Also, learn how one interview can be repurposed into a full suite of marketing content — maximizing reach without straining resources. As media habits shift toward on-demand audio, podcasting helps hospitals connect with communities and showcase physician expertise more effectively.
Associate Podcast Series - Ep. 92 | CorroHealth
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Jerilyn Morrissey, chief medical officer at CorroHealth. Together, they’ll break down the growing complexity of denial management into clear, actionable strategies—revealing how it’s more than a billing issue, and how it can unlock clinical, financial, and operational alignment for you and your team.
AHA Associate Podcast Series, Ep. 97 | IMO Health
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Steven H. Rube, MD, FAMIA, chief medical officer at IMO Health as they explore how AI can enhance documentation and data quality, ease clinician burden while preserving intent, and deliver responsible, transparent care at the point of service.
Business Intelligence Report | Coexisting with COVID-19: The Road Ahead for Health Innovation
With another year of pandemic experience behind them, hospitals and health systems are innovating as never before. The demonstrated ability of care providers to consider new ideas, try new methods and remain nimble bodes well for the near and long term as business models continue to undergo rapid change. At the same time, the field continues to suffer financially — from rising costs, workforce fatigue and turnover.
Understanding the AHA & Its Strategic Priorities
The first module of the series reviews the AHA, its structure, and its strategic priorities.
The Health Care Landscape: COVID-19 Pandemic Recovery
The second module examines the health care landscape, particularly how hospitals and health systems are planning for recovery post-pandemic.
The Hospital Landscape
The third module of the series reviews the current hospital landscape, including the profiles of four major types of hospitals in the U.S.
AHA Associate Podcast Series, Ep. 94 | Tegria
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Meg Johnson, director, care operations at Tegria and Robbie Bullough, senior director of consulting at KLAS Research. Join them as they discuss why structured change management is essential for turning tech investments into real transformation. Learn how aligning people, processes, and leadership from day one drives adoption, protects ROI and improves patient outcomes.