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Benefits to Communities

The mission of all hospitals and health systems, regardless of size and type of ownership, is to care for their patients and communities. In addition to providing financial assistance to those in need, hospitals have programs that are responsive to their community’s needs. These community benefits include help with housing, accessing healthy food, educational programs, health screenings, transportation to ensure patients arrive at needed medical appointments, vaccination clinics and other programs to address the many other needs that affect the community’s health and well-being.

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AHA Community Health Improvement is the premier hub for community health, community benefit and population health professionals.

Hospital Stories

Explore stories of hospitals going above and beyond to care for their patients and communities throughout America. Search by location using state, category, or hospital name in the interactive map, or sort stories by category using the filter.
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Children’s hospital launches housing program to help disabled youth gain independence

In Bethany, Okla., a new initiative is reshaping the future for disabled youth transitioning into adulthood.
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Saint Peter's University Hospital uses Lightbeam AI to identify at-risk patients, reduce ED visits

Lightbeam Health Solutions and Saint Peter's University Hospital, a 478-bed acute-care teaching hospital in New Brunswick, N.J., have achieved a 7.1% reduction in emergency department visits among high-risk patients. The decrease was driven by Lightbeam’s AI-enabled program that predicts which patients are at risk of avoidable ED visits within 90 days.

Estimates of the value of federal tax exemption and community benefits provided by nonprofit hospitals, 2020

In 2020, the estimated tax revenue forgone due to the tax-exempt status of nonprofit hospitals is $13.2 billion. In comparison, the benefit tax-exempt hospitals provided to their communities, as reported on the Form 990 Schedule H, is estimated to be $129 billion, almost 10 times greater than the value of tax revenue forgone.
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Roses from anonymous volunteers lift patients’, loved ones’ spirits

Feeling exhausted and emotionally drained from a visit to the emergency room with a loved one at Lakeview Hospital in Bountiful, Utah, Nancy Lawrence was surprised as she walked to the parking lot to see several people placing roses and handwritten notes on the cars.
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Leadership Dialogue Series: The Critical Role of Trust in Health Care

In this Leadership Dialogue conversation, Tina Freese Decker, president and CEO of Corewell Health and 2025 AHA board chair, talks with two health care leaders, Lynn Hanessian, former chief health strategist at Edelman, and Robert Trestman, M.D., Ph.D., chair of psychiatry and behavioral medicine at Carilion Clinic.
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Beyond the Four Walls: Sentara Health's Commitment to Bringing Care to Communities

In this conversation, Iris Lundy, R.N., vice president of health equity at Sentara Health, discusses their thoughtful approach to delivering accessible and high-quality health care to those who need it most.
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The Benefits of Joining an Accountable Care Organization (ACO) with Augusta Health

In this conversation, Mary Mannix, CEO and president of Augusta Health, discusses the impact that cross-training has had on high-quality patient care in their community, and how the transition to an Accountable Care Organization (ACO) ensures patients are getting the right care at the right time.