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Public

Addressing Mental Health Disparities Among Racial and Ethnic Minorities

In this conversation, Tracey Lavallias, executive director of behavioral health at Penn Medicine Lancaster General Health, discusses potential solutions to make access easier for patients.
Access to Behavioral Health, Reducing Healthcare Disparities, Telling the Hospital Story, Access to Care in Vulnerable Communities, Capacity Planning

Adoption of Boarding in Inpatient Hallways During Emergency Department Crowding

This study examines the adoption and implementation of inpatient hallway boarding as a strategy to reduce emergency department (ED) boarding—a major patient safety concern.
Capacity Planning, Command Center, Patient Flow, Emergency Departments (EDs)

Fall Symposium Agenda

Learn more about the sessions that will take place at the HCMC Fall Symposium happening on Wednesday, October 22.
Capacity Planning, Patient Flow, Command Center

HCMC Conversation Circle October 2025

Conversation Circles are a chance to connect with other professionals responsible for aligning staff and resources at their health care organization.
Capacity Planning, Patient Journey

From Data to Decisions: Transforming Hospital Capacity Management with Predictive Analytics

Learn tangible examples of how hospital and health system peers navigate and transform hospital capacity management with predictive analytics. 
Patient Flow, Capacity Planning, Predictive Data Modeling, Data & Insights

Capacity management finds place within AHA

Nerissa Legge, executive director of the Hospital Capacity Management Consortium, shares her vision for the American Hospital Association's newest professional membership group.
Leadership, Capacity Planning

COVID-19 Didn’t Stop Health Care Disruptors from Moving Forward

Amid the COVID-19 pandemic turbulence last year, some of America’s largest companies were forced to reexamine their strategies to disrupt health care in an effort to reduce costs, increase access and forge stronger bonds with consumers. Some, like Amazon, CVS Health, Walgreens Boots Alliance and Walmart, added to the number of their early brick-and-mortar primary care locations to serve their customers or employees.
AHA Center for Health Innovation, Innovation, Innovation Disruptors, Access to Behavioral Health, Capacity Planning, Clinical Integration

Unlocking Capacity for Targeted Patient Populations

Hospitals and health systems can’t simply cut costs indiscriminately. They need a systematic approach, one that considers specific segments of their patient populations.
Capacity Planning, Patient Flow
Public

How to Unlock Capacity for Targeted Patient Populations

A new AHA Market Scan report, “Unlocking Capacity for Targeted Patient Populations,” outlines a process to surface these care transformation opportunities and shares proof of concept with case studies from two health systems.
AHA Center for Health Innovation, Capacity Planning, Care Delivery Transformation

Unlocking Capacity for Targeted Patient Populations

Follow this 4-step systematic approach to optimize care for targeted patient populations - TrailBlazers
AHA Center for Health Innovation, Care Delivery, Capacity Planning, Innovation/New Models of Care, Care Redesign, Delivery System Transformation, Operational Excellence, Leadership