Assignments with Supervisor and Other Staff (1.5 hours)

  • Offer good customer service to patients and staff

  • Recognize how to stay safe as an environmental services technician

  • Identify how to keep patients safe

  • Summarize key principles of infection prevention and control

  • Recognize technician's critical role in infection prevention and control as a part of the patient care team

  • Discuss the particular challenges of working in healthcare.