Resource Library

13 Results Found

On-Demand Educational Webinars
Discover language patterns and conversation templates to make these crucial conversations more positive, more productive, less stressful and more likely to motivate lasting behavior change, performance improvement, and team effectiveness.
On-Demand Educational Webinars
Relentlessly positive communicators and leaders are assertive. In this application rich program, discover what assertiveness is and what it is not. Learn to communicate assertively and watch productivity soar.
On-Demand Educational Webinars
This webinar provides an exclusive look into how the components of diversity, equity and inclusion (DEI) can operate within an organization and create an environment of openness, support and fairness. Attend this relevant and insightful webinar to hear how to create and bolster DEI goals.
Webinars
Browse the Association for the Health Care Environment's on-demand webinars page on the topic of leadership.
On-Demand Educational Webinars
Having a strong team is the key to success in Environmental Services. As employee turnover continues to reach new highs, how can you make sure your staff is motivated, thorough, and content? In this session, you’ll learn major strategies to engage and support your staff that will help you create your own action plan to foster a successful team. We will discuss employee empowerment, effective training, standardization, Key Performance Indicators (KPIs), incentives, both personal and professional support, and more. Product Code: 324WB0222 Sponsored by PDI
Press Releases
Chicago, January 12, 2022 | Formats: News Release The Association for the Health Care Environment (AHE) today announced elected officers and appointed At Large Advisory Board Members.
Technical Paper
This paper outlines the importance of effective communication and motivation in the environmental services workplace.
Technical Paper
Read about the unintended consequences caused by the application of the Hawthorne Effect and how it impacted an environmental services department.
Technical Paper
With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.
Magazine & Journal Articles
The best culture in a health care organization is a “connection culture.” “Connection” is defined as a bond based on shared identity, empathy, and understanding that moves individuals toward group-centered membership.
Magazine & Journal Articles
Colby C. Morris shares best practices for education, training, and keeping staff engaged in those activities.
Magazine & Journal Articles
Same old, same old, over and over again. Environmental services leaders are required to train their staff on cleaning procedures, safety topics, and human resources policies. Teaching the same topics year after year gets flat out boring—even for the leaders! Here are some ideas used at Wheaton Franciscan Healthcare in Milwaukee, Wisconsin, to brighten up the training and get the staff engaged and involved.
Magazine & Journal Articles
A look at a couple of the most pressing problems confronting our profession in the immediate and the near future.