Data and Insights
Over the last four years the CHEST program has moved the needle for program participants. To quantify the aggregate value and impact of CHEST, as well as justify the investment made by environmental services professionals and their facilities nation-wide, AHE collects data on an ongoing basis.
Trainers need the following information:
- HCAHPS Scores
- Infection Rates
- EVS Staff Turnover Rates
- Estimated frequency that environmental services staff interact with other clinical staff
- Number of managers, technicians, T-CHESTs, and CHESTs in your department
- Any incentives to become CHEST Certified
How to Collect Data
Tips for engaging colleagues on data collection:
- Patient experience data – This could come directly from your patient experience platform. If you do not have rights to see real-time information, you can reach out to whomever runs these reports for your facility/department. This could be a quality manager, patient experience analyst, patient rep, patient advocate etc.
- Infection rates – The best place to start is with your infection preventionist. They already collect all this data and report it monthly.
- Employee turnover rates - If this is not something you currently keep track of, your HR business partner will more than happy to help you with that information.
Result
The September 2019 CHEST Program Metrics Webinar provides an overview of data reported in 2019. An in-depth report will be available Spring 2020.
Watch the CHEST Program Metrics Webinar