CSCT Policies

More than 10 business days prior to the start of the CSCT Train-the-Trainer Program

Refunds: Please send your cancellation request in writing to ahe@aha.org. Your refund will be subject to a $400 cancellation fee.

Credits: In lieu of a refund, you may elect to keep the credit from the cancellation on your account to use for another scheduled Certificate of Mastery Program. However, all credits must be used within one (1) year of the date of issuance. Credits are subject to a $100 re-processing fee.

Transfer to another participant: If you find that you cannot attend the program, you may send a replacement or transfer your registration to another individual. The transfer/replacement fee is $300. The transfer request must be received in writing to ahe@aha.org. If an AHE member transfers his or her registration to a nonmember, the nonmember must pay the difference between the AHE member and nonmember rate at the time of the transfer.

10 business days or fewer prior to the start of the CSCT Train-the-Trainer Program

Refunds or Credits: No refund or credit will be issued.

Transfer to another participant: If you find that you cannot attend the program, you may send a replacement or transfer your registration to another individual. The transfer/replacement fee is $300. The transfer request must be received in writing to ahe@aha.org. If an AHE member transfers his or her registration to a nonmember, the nonmember must pay the difference between the AHE member and nonmember rate at the time of the transfer.