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November 01, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Career Development, Employee Engagement, Employee life cycle , Lean/Six Sigma, Management
Using Lean Management Strategically
By: Kent L. Miller, MHA, CHESP, T-CHEST
Health care is under enormous stress today. The Environmental Services leader needs to "step up to the plate" and determine how they can survive in this new environment. Lean process will assure we achieve success. This paper will propose a proven strategy for becoming a Lean department through the leader's eyes.
October 31, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Change Management, Management, Sustainability
The New Health Care Reality and Its Effects on Health Care Environmental Services
By Osmond Adams
Over the last 25 years the health care environment has undergone major and traumatic change. The meteoric rise in the cost of health care, combined with the need for quality and competition, put the health care industry at the top of the national agenda for reform. This paper will examine how these changes in the health care industry have impacted ES operations.
August 31, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Career Development, Employee Engagement, Staffing Models , Succession Planning
Comprehensive Training Program
By Michael Catanzaro, FAHE, MREH, CLLM, CHESP
The days of clean, shiny floors being Environmental Services’ number one priority are long gone. Our departments have evolved and our role has become exceedingly more complex.
Training must begin when a new staff member walks through the door and should follow them their entire career. A comprehensive and regulatory compliant training program begins with hospital and departmental orientation, and continues with regular departmental meetings and in-services, with meaningful annual reviews rounding out the program and adding to the communication process.
August 31, 2018 | Formats: Technical Paper | Content Areas: Administration, Environmental Sanitation Operations, Financial Stewardship | Tags: Change Management, Employee Engagement, Employee life cycle , Leadership, Lean/Six Sigma, Management, Process Improvement, Staffing Models , Succession PlanningHiring & Retaining the Right AHE Fellow PaperBy Carl Solomon Sr., MBA, CHESPIn today’s health care environment, Environmental Services Leaders must find new and creative ways to attract, hire, and retain great employees.With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.
August 31, 2018 | Formats: Report | Content Areas: Administration, Environmental Sanitation Operations, Financial Stewardship , Regulatory Compliance, Textile Management Operations, Waste Management Operations | Tags: Benchmarking, Chemicals , Environmental hygiene and sanitation, Environmental Monitoring Tools, Infection Prevention and Epidemiology
Annual AHE survey conducted to track ongoing trends in the environmental services and health care industries. Each year questions may be added, removed and changed to better capture the continually changing health care environment. This trends summary contains the key questions, most of which have been in the survey for multiple years. The research is designed to provide trends and emerging data on major issues, challenges, and opportunities facing the environmental services profession, its related disciplines, and the AHE membership.