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  • Leveraging Technology to Hire for Fit and Create an Environmental Culture of Care

    November 06, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Environmental hygiene and sanitation, Waste Management and Sustainable Operations

    Leveraging Technology to Hire for Fit and Create an Environmental Culture of Care
    By: Pamela S. Starlin

    The traditional role of the environmental services attendant must transition into the role of an adequately trained infection preventionist and, equally important, a hospitality ambassador. The patient’s interaction and comfort with the environmental services attendant has a substantial impact on the overall perception of cleanliness and the competence of the staff member. Hiring for fit and being able to identify the natural born connectors and promoters among the task-oriented individuals normally drawn into the environmental services role becomes paramount.

  • Maintaining Hygienically Clean Health Care Textiles Within a Health Care Facility

    November 05, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Environmental hygiene and sanitation, Infection Prevention and Epidemiology, Laundry and Textiles, Linen

    Maintaining Hygienically Clean Health Care Textiles Within a Health Care Facility
    By: John F. Scherberger

    Health care textiles are a crucial component in the care and treatment of patients if positive outcomes are to be realized. The absence of guidance from regulatory organizations pertaining to the handling, internal transportation, and storage of hygienically clean textiles (HCTs) within the confines of health care facilities (HCFs) brings into question the hygienic integrity of such textiles. The lack of guidance and best practice standards in health care facilities brings into question the confidence needed to assure that a chain of infection prevention practice is in place in health care facilities. This document addresses the shortcomings and provides suggested direction and support.

  • Using Lean Management Strategically Fellow Paper

    November 01, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Career Development, Employee Engagement, Employee life cycle , Lean/Six Sigma, Management

    Using Lean Management Strategically
    By: Kent L. Miller, MHA, CHESP, T-CHEST

    Health care is under enormous stress today. The Environmental Services leader needs to "step up to the plate" and determine how they can survive in this new environment. Lean process will assure we achieve success. This paper will propose a proven strategy for becoming a Lean department through the leader's eyes.

  • The New Health Care Reality and Its Effects on Health Care Environmental Services Fellow Paper

    October 31, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Change Management, Management, Sustainability

    The New Health Care Reality and Its Effects on Health Care Environmental Services 

    By Osmond Adams

    Over the last 25 years the health care environment has undergone major and traumatic change.  The meteoric rise in the cost of health care, combined with the need for quality and competition, put the health care industry at the top of the national agenda for reform. This paper will examine how these changes in the health care industry have impacted ES operations.

  • Comprehensive Training Program Fellow Paper

    August 31, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Career Development, Employee Engagement, Staffing Models , Succession Planning
     

    Comprehensive Training Program

    By Michael Catanzaro, FAHE, MREH, CLLM, CHESP

    The days of clean, shiny floors being Environmental Services’ number one priority are long gone. Our departments have evolved and our role has become exceedingly more complex.

    Training must begin when a new staff member walks through the door and should follow them their entire career. A comprehensive and regulatory compliant training program begins with hospital and departmental orientation, and continues with regular departmental meetings and in-services, with meaningful annual reviews rounding out the program and adding to the communication process.

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