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November 06, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Environmental hygiene and sanitation, Waste Management and Sustainable Operations
Leveraging Technology to Hire for Fit and Create an Environmental Culture of Care
By: Pamela S. Starlin
The traditional role of the environmental services attendant must transition into the role of an adequately trained infection preventionist and, equally important, a hospitality ambassador. The patient’s interaction and comfort with the environmental services attendant has a substantial impact on the overall perception of cleanliness and the competence of the staff member. Hiring for fit and being able to identify the natural born connectors and promoters among the task-oriented individuals normally drawn into the environmental services role becomes paramount.
November 05, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Environmental hygiene and sanitation, Infection Prevention and Epidemiology, Laundry and Textiles, Linen
Maintaining Hygienically Clean Health Care Textiles Within a Health Care Facility
By: John F. Scherberger
Health care textiles are a crucial component in the care and treatment of patients if positive outcomes are to be realized. The absence of guidance from regulatory organizations pertaining to the handling, internal transportation, and storage of hygienically clean textiles (HCTs) within the confines of health care facilities (HCFs) brings into question the hygienic integrity of such textiles. The lack of guidance and best practice standards in health care facilities brings into question the confidence needed to assure that a chain of infection prevention practice is in place in health care facilities. This document addresses the shortcomings and provides suggested direction and support.
November 01, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Career Development, Employee Engagement, Employee life cycle , Lean/Six Sigma, Management
Using Lean Management Strategically
By: Kent L. Miller, MHA, CHESP, T-CHEST
Health care is under enormous stress today. The Environmental Services leader needs to "step up to the plate" and determine how they can survive in this new environment. Lean process will assure we achieve success. This paper will propose a proven strategy for becoming a Lean department through the leader's eyes.
October 31, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Change Management, Management, Sustainability
The New Health Care Reality and Its Effects on Health Care Environmental Services
By Osmond Adams
Over the last 25 years the health care environment has undergone major and traumatic change. The meteoric rise in the cost of health care, combined with the need for quality and competition, put the health care industry at the top of the national agenda for reform. This paper will examine how these changes in the health care industry have impacted ES operations.
August 31, 2018 | Formats: Technical Paper | Content Areas: Administration | Tags: Career Development, Employee Engagement, Staffing Models , Succession Planning
Comprehensive Training Program
By Michael Catanzaro, FAHE, MREH, CLLM, CHESP
The days of clean, shiny floors being Environmental Services’ number one priority are long gone. Our departments have evolved and our role has become exceedingly more complex.
Training must begin when a new staff member walks through the door and should follow them their entire career. A comprehensive and regulatory compliant training program begins with hospital and departmental orientation, and continues with regular departmental meetings and in-services, with meaningful annual reviews rounding out the program and adding to the communication process.