Release Date: September 18, 2019
The American Hospital Association’s (AHA) Value Initiative is focused on finding new ways to better tell the story of how hospitals and health systems are innovating to improve value. One way facilities are improving both value and outcomes is through the Certified Health Care Environmental Services Technician (CHEST) training and certification program, offered by the Association for the Health Care Environment (AHE), a professional membership group of the AHA.
Collaborating with health care systems across the country who have CHEST trained and certified front line teams, AHE is collecting and analyzing data around key measures such as infection rates, HCAHPs scores, turnover, and employee engagement.
In this program we will share data findings associated with these measures and present case studies outlining how evidence-based training and consistency in environmental services practice promotes value and leads to improved care outcomes.