Certified Healthcare Environmental Services Technician (CHEST)

The program offers a new certification for environmental services frontline workers. It was established using a comprehensive nationwide job analysis of a healthcare environmental services technician’s responsibilities and defined focus groups. The program covers all aspects of a frontline worker’s typical tasks and accountabilities. CHEST curriculum was developed by a group of Subject Matter Experts (SME’s) and led by a national curriculum development company. The Train-the-Trainer (TTT) model is employed to maximize facility value – AHE selects a core group of Master Trainers (M-CHEST)  to train facility trainers (T-CHEST). T-CHEST then train their facilities environmental services technicians and deliver the written assessment (Exam). Environmental services technicians must pass a written assessment (Exam) to earn the CHEST designation.

This program has the potential to make a positive impact on infection rates, costs, quality of care, patient experience and outcomes.

Over the last few years, environmental services professionals have diligently petitioned AHE for a comprehensive, healthcare specific, best practice referenced training program for supervisors and the frontline staff they lead.

Through proper care and maintenance of the healthcare environment, healthcare environmental services technicians play an essential role in patients’ experience of care, as well as, ensuring patient safety and satisfaction. Today’s healthcare environmental services teams strive to go beyond cleaning, disinfecting, and caring for the environment. They seek to create clean and quiet healing atmospheres that lead to improved outcomes.

In order to achieve these quality outcomes, healthcare environmental services technicians must be well-trained and demonstrate competence in a number of key areas. 

 

 


 

Who Benefits?

Frontline Environmental Services Staff

  • Increased patient safety, efficiency, and professionalism
  • Engaged environmental services staff
  • Improved patient satisfaction

Department

  • Respect
  • Earned credential recognized by the American Hospital Association
  • Ability to perform and compete at the highest level for environmental services jobs

Facility

  • Improved interdepartmental communication
  • Consistent and reliable environmental services performance
  • Improved patient satisfaction

Patients

  • Greater satisfaction
  • Better experience of care
  • Improved outcomes